Equipment and goods
Request payment assistance for Equipment and goods. Enter the recipient, country and invoice amount. Your manager will check availability, fees and timing before you transfer funds.
How a payment works
- RequestYou tell us where, to whom and how much to send. You can share an invoice or the recipient's details.
- QuoteWe give you the rate, fee, total amount and timing before you pay.
- AgreementWe sign an agency agreement setting out the amount, rate, fee, timing and refund terms.
- SendingYou pay however suits you: at our office, to our account or via a courier. We send the payment to the recipient.
- ConfirmationThe recipient has received the money. You get an agent's report and payment confirmation.
FAQ
Can I pay for a single T-shirt or phone?
You can request payment for a single purchase. We confirm availability and the full cost first. For smaller amounts, the fee may materially affect the total price.
Can I pay for a hotel, holiday or tickets?
We review the supplier’s invoice and booking rules, including third-party payment, cancellation and refunds. A hotel or rental company may separately require the guest’s card for a deposit.
Can I buy a car or an aircraft?
We assess payment for these transactions individually. We need the contract, seller details and information about the purchase. Availability is confirmed after checking restrictions and transaction terms.
Do you select the goods and arrange shipping?
This service covers payment to the seller on your instructions. Agree product selection, condition checks, delivery, customs and warranty with the seller or a specialist separately.
What happens if I cancel the purchase?
Before payment, we clarify the seller’s refund rules and the refund process under the agency agreement. Timing, exchange rate and possible deductions depend on the transaction and banks involved.