Every payment with clear records
See what to prepare before payment and what you receive afterwards. The documents depend on the recipient, payment purpose and settlement method.
- An agreement and a report for every transaction
- Rate and fee fixed before you pay
- A personal manager on Telegram and WhatsApp
- Recipient checked before sending
Three stages of one transaction
- Initial quoteCountry, amount, currency and purpose. Contact details are enough for a callback.
- Before paymentParty documents, payment basis, bank details check and agency agreement.
- After executionAn agent's report, completion statement and confirmation from the payment channel used.
What to prepare
From the company
- Registration information and bank details.
- Details of the representative and their authority.
- Ownership and source-of-funds information, if needed for checks.
For the transaction
- Invoice, contract and goods specification or service description.
- Agreed details of the recipient and bank.
- Terms for accepting an agent's payment and confirmation requirements.
Your transaction records
You and your accountant should both understand the purpose of each document.
- Agency agreementSets out the instructions, recipient, amount, exchange rate, fee and execution terms.
- Agent's reportLinks the executed instructions to the payment amount, currency and recipient.
- Service completion statementConfirms the service provided within the agreed scope.
- Payment confirmationShows transaction details and status in the payment channel used.
Confirmation depends on the payment method
| Transaction | What to check |
|---|---|
| Bank transfer | Payment record and available status. Sending funds and crediting the recipient are separate stages. |
| Cash collection | Confirmation of the amount, currency and actual receipt of cash. |
| Settlement involving cryptocurrency | Network, asset, amount and transaction identifier. If the supplier receives fiat currency, a record of that part of the settlement is also required. |
Involve your accountant before paying
Agree the parties' names, currencies, payment basis and completion records in advance. Foreign currency accounting, tax or customs may require additional information.
Payment records do not replace import documents, evidence of product quality or fulfilment of the supply contract. Those requirements depend on your jurisdiction and transaction.
How to read a payment confirmation
SWIFT describes confirmation of crediting separately from sending a payment. The document format and available status depend on the banks involved.
Sharing documents
Leave your contact details in the form. Your manager will confirm the list and agree a way to share documents. Do not upload passports, bank details or client materials to the callback form.
A checklist for your transaction
Leave your contact details and discuss the payment and your accounting requirements with your manager.
FAQ
Can I see a draft agreement before paying?
Ask your manager for a draft agreement for your transaction. The parties, instructions, cost and terms must be agreed before you pay.
Will the documents satisfy any bank?
Requirements vary. Agree the package with your bank and accountant before payment, then send any additional requirements to your manager.
Do you provide a SWIFT record for every transaction?
No. Confirmation matches the payment method used. Cash or transactions outside SWIFT require a different document.
Will I need to document the source of funds?
Where needed, we request documents relevant to your circumstances, such as a sale agreement, income records or company accounts. The exact list is determined during review.